FAQs

Questions for: 
PARTICIPANTS >  DONORS  VIRTUAL RIDERS  

EVENT DAY QUESTIONS

Where is the venue?
The venue is located at 353 Main Street, Highland Falls, NY 10928. All routes will start and finish at this location.

How do I get there?
There will be a shuttle running to and from midtown Manhattan and Highland Falls. The shuttle will pick up in Manhattan at East 42nd Street between Vanderbilt and Park Avenues at 5:00 am. Please arrive no later than 4:45 am. There will be two return shuttles leaving the venue: the first shuttle will depart at 2:00 pm and the second at 5:00 pm. Shuttle tickets are $35 and they are required; if you would like to purchase a ticket, please contact Katherine McCluskey. Please note that the shuttle can carry your bike.

What time should I arrive?
The venue opens at 6:30 am and we recommend all participants arrive at this time in order to ensure ample time to pick-up your rider/5K packet, eat breakfast, check your bag(s), and line-up in the chute.

Can I park at the venue?
No, but you can park in a nearby lot reserved exclusively for this event located at 52 Mountain Avenue, Highland Falls, NY 10928. There will be a shuttle transporting participants to and from the parking lot and venue. Please note that this shuttle will not carry bikes. Please drop-off your bike at the bike valet tent at the venue before parking or bike from the parking lot to the venue (about 0.5 mile).

How do I get my jersey/T-shirt?
At 6:30 am, the packet pack-up (PPU) tent will open. All participants will need to check-in at this tent in order to get their jersey or t-shirt as well as sign a waiver. Participants who are under the age of 18 will need to have a parent or legal guardian present to sign their waiver.

I will be in Highland Falls or the surrounding area on Friday night. Can I pick-up my jersey and/or drop-off my bike then?
Yes, the venue will be open on Friday night from 5-9 pm. Participants will be able to pick-up their packet as well as drop-off their bike. Bikes will be monitored overnight by private security.

What should I bring?
All participants age 16 and older must carry a government-issued photo ID at all times. This is a West Point security requirement. Any participant age 16 and older who cannot show their ID will not be allowed through West Point. Riders are also required to wear a helmet. In addition to ID and helmet, we recommend:
Sunglasses
Change of clothes
Toiletries (for shower)
Cash (if you have not already purchased a Finish Line Festival ticket)

Will there be a place to store my belongings while I'm on the course?
Yes, all participants will be able to check their bag(s) at the bag check tent. The tent will open at 6:30 am on Saturday and will remain open until the last rider has returned. There will be at least two volunteers monitoring the tent and assisting with bag check for the duration of the event.

What time will I need to line-up in the chute and what time will I start?
Line-up times are:
6:55 am - 100-mile riders
7:00 am - 50-mile riders
7:05 am - 25-mile riders
7:10 am - 5K participants
Release times are:
7:30 am - 100-mile riders
7:40 am - 50-mile riders
7:50 am - 25 mile riders
8:00 am - 5K participants

Will breakfast be provided at the venue?
All participants will be provided with a light breakfast, including, but not limited to, breakfast burritos, fruit, bagels, pastries, juice, and coffee.

Will lunch be provided at the venue?
Lunch will be provided to all riders and anyone who purchased a Finish Line Festival ticket. Riders have unlimited access to food and beverages, including alcoholic beverages. Finish Line Festival tickets grant unlimited access to food and non-alcoholic beverages. If you would like to purchase a festival ticket for $20, please contact Katherine McCluskey

Will there be refreshments along the routes?
Yes, there will be refreshments along both the cycling and 5K routes. The 5K has a hydration station which will be located on the West Point campus approximately midway through the route. The cycling routes have 5 rest stops, located approximately 12-15 miles apart. The rest stops have a wide variety of food and beverages for riders. All stops will be staffed with volunteers.

Will there be food options for participants with dietary restrictions and/or limitations?
Yes, every meal and rest stop will have vegan and vegetarian options. If you have any questions about the food, please contact Katherine McCluskey.

Will there be traffic along the cycling routes?
Yes, after the first eight miles of the course, the road is open to vehicle traffic. Riders must therefore obey the rules of the road. Please see our safety tips page for more information. Please note that there will be police officers at certain intersections along the course to direct traffic.

Will there be traffic along the 5K?
The majority of the 5K route will be closed to traffic. However, the last 1,000 feet of the course will have limited exposure to traffic. Please note that there will be a police officer directing stationed at that point of the course.

What will I do when I finish my route?
The Finish Line Festival will begin at 10:00 am. All participants are invited to stay and listen to live music and cheer on other participants as they return.

Will I be able to make a sign to cheer on other participants?
Yes, there will be a cheer station by the finish line supplied with posters, markers, clappers, and bells. We encourage all of our participants to spend some time at the cheer station supporting others as they cross the finish line. 

Will massages be available?
Yes, massages will be available for all riders. Massages will also be available to any 5K participant who purchased a Finish Line Festival ticket. Massages are not available to non-participants. The massage tent will be open from 10:00 am to 5:00 pm.

Will bathrooms be available?
Yes, bathrooms will be available at the venue and along the cycling routes. The bathrooms on the cycling routes will be available at every rest stop.

Will showers be available?
Yes, there will be a shower trailer available to all participants. The trailer will be stocked with towels, however, participants will need to bring their own toiletries.

Will there be activities for my family at the venue?
Yes, the Finish Line Festival will have family-friendly live music and entertainment.

How do I get back to New York City?
There will be two shuttles returning to midtown Manhattan. The first will depart at 2:00 pm and the final shuttle will depart at 5:00 pm. Shuttle tickets are required. If you would like to purchase a ticket for $35, please contact Katherine McCluskey.

What time does the venue close?
The venue will close at 5 pm. At that time, we expect all participants to have returned.

What if I haven't met my fundraising goal by June 10?
There is no consequence or penalty for any participant who has not raised their minimum by June 10. The fundraising deadline is September 1, so all participants have an additional two months to fundraise.


PARTICIPANT QUESTIONS

Is there more than one route to choose from?
Yes, A2C features three distinct cycling routes: 25-miles, 50-miles, and 100-miles and a 5K Family Fun Run/Walk. The 5K will begin with a Survivors Walk. You select your route when you register. Cyclists will traverse the scenic yet challenging terrain of the Lower Hudson Valley. 5K participants, including the Survivors Walk , will complete a loop into and out of the historic U.S. Military Academy at West Point.

What is the Survivors Walk?
The Survivors Walk is a special opportunity to honor and celebrate anyone who has fought or who is currently fighting this disease. Participants will lead the 5K Family Fun Run/Walk on a 3.1 mile loop through the United States Military Academy at West Point. Participants will also be allowed to invite any friends, family members, and/or teammates who are registered for the 5K to join them on the Survivors Walk.

Can I change which route I registered for?
Yes, you may select a route different from the one you selected during registration. You must do this no later than May 10, 2017, 11:59 p.m. Eastern Time. If you sign up to run or walk and then decide to ride, you will be charged the difference in registration fee.  Registration fees are non-refundable and non-transferable. To change your route selection, email your request to us at info@a2c.org.

Will there be any support on the routes?
Yes. We will have Support and Gear (SAG) vehicles roaming the routes to attend to participant needs.  In addition, rest stops are placed approximately every 12 to 15 miles along each route.  There will be food and beverage and medical assistance at every rest stop. Bike mechanics will also be available. The most important element to your enjoyment of the Answer to Cancer is your preparation. Be sure to train properly!

How fast do I need to be?
A2C is a ride, NOT a race, and safety is our number one priority.

Do riders have to wear a helmet?
Yes, wearing a helmet is mandatory for all cyclists.

Do we follow rules of the road while we are cycling?
Yes! Except for the first 7.5 miles, ALL ROADS on the cycling route will be OPEN TO VEHICLE TRAFFIC. Please STAY RIGHT. While official support vehicles will be along for the ride and working at intersections, the roads are not closed, and there will be occasional non-event vehicles traveling with and against you. All traffic signs and operations must be followed. This includes NEVER passing on the right-hand side of a fellow cyclist. There will be either police or volunteer course marshals stationed at major intersections, but it is still important to be cautious as our volunteers have no legal authority to halt traffic.

How old do I need to be to participate in A2C?
To participate in the 25-mile ride, riders must be 16 years old by June 9, 2017. The minimum age for the 50 and 100-mile ride is 18 years of age or older by June 9, 2017. There is no minimum age for the 5K, however children ages 12 and under must be accompanied by a participating adult. All participants under the age of 18 must be registered by a parent or guardian, who will sign an electronic waiver on their behalf. There is no age minimum to be a Virtual Rider.

Is there a fee to register for the Cancer Research Institute's Answer to Cancer?
Yes, registration is $50 to ride and $25 to run or walk. Cyclists will receive the official A2C jersey, water bottle, and a ticket to the finish line celebration. Runners and walkers will receive an A2C T-shirt and complimentary refreshments on route. 

Are food and beverages included with my registration?
Cyclists will receive all-you-can-eat breakfast and lunch, as well as beverages (including beer and wine) at the finish line festival. Runners and walkers must purchase tickets to access finish line celebration food and non-alcoholic beverages. The cost is $20 per ticket and may be purchased during registration. All participants may also purchase extra finish line festival tickets for friends and family. Beer and wine is included for cyclists only. Tickets are non-refundable and will be provided at packet pickup.

Will there be transportation provided to the event venue?
We have arranged for round-trip shuttle transportation between midtown Manhattan and the ride venue on Main Street in Highland Falls, NY. We will also have box trucks to transport your gear. The cost of round trip shuttle transportation and gear transport is $35. Reservations are required. Participants may purchase shuttle passes during the registration process. Shuttle reservations are non-refundable.

What times do the shuttles depart?
Shuttles to Highland Falls will leave midtown Manhattan promptly at 5:00 am on Saturday, June 10, 2017 (location to be determined). Return shuttles will leave the Village of Highland Falls at 3:00 pm and 5:00 pm on June 10. Please plan to arrive at least 15 minutes prior to departure. The cost of round-trip shuttle transportation is $35 and reservations are required. Shuttle passes may be purchased during registration. 

Does my rider registration fee count toward my fundraising commitment?
No. Together with the support of our generous sponsors, your registration fee ensures that every dollar you raise as part of your fundraising commitment goes directly to support Cancer Research Institute scientists carrying out lifesaving cancer immunotherapy research.

Is my registration fee refundable if I'm unable to participate for any reason?
No. Your registration fee is non-transferable and non-refundable.

Is there a minimum fundraising commitment to participate?
Yes, the fundraising minimums are $1,000 for all cyclists and $250 for runners and walkers participating in the 5K.  Runners and walkers under the age of 18 are not required to fundraise. We encourage you to think BIG and set your fundraising goal higher than the minimum. Of course you are only required to meet the minimum, but you would be surprised to learn how often fundraisers exceed their goals! Check out our Fundraising Tips for ideas on how to get going.

How do I get started on my fundraising?
The first thing you need to do is register and set up your fundraising page! We've got some Fundraising Tips that you may find helpful.

What is the deadline to hit my fundraising commitment?
The deadline is September 1, 2017, at 11:59 p.m Eastern Time. This gives you more than 60 extra days after the event to share your experience with friends and family and to meet your fundraising goal.

What happens if I don't meet my fundraising commitment by the fundraising deadline?
We will charge your credit card on file for the remaining balance of your fundraising commitment as of September 1, 2017, at 11:59 p.m. Eastern Time. For example, if your fundraising commitment is $1,000 and you have raised $750, we will charge your credit card for $250.

Do I need a credit card to participate?
No. While it is beneficial to you to register and participate online, you can register offline by completing and mailing in a Registration Form. If you register offline, you will pay your non-refundable registration fee by check or money order. Unless you provide a credit card to be used to fulfill your fundraising commitment, however, you will be required to meet your fundraising goal by May 10, 2017.

If I cancel my participation, what happens to my donations?
Any funds donated by you or others to satisfy your fundraising commitment are not refundable and non-transferable. All donations will stay with the Cancer Research Institute to fund breakthrough cancer immunotherapy research even if you cancel before 11:59 p.m. Eastern Time on May 10, 2017.

Can I rollover my registration fee and fundraising commitment to next year if my plans change/I get injured?

No. Please refer to the information above, or contact info@a2c.org for more information.

Is my registration and fundraising commitment transferable?
No, neither your registration fee nor amounts raised toward your fundraising commitment are transferable even if you do not or cannot participate in A2C for any reason. Under no circumstances are you allowed to have another individual ride, run, or walk in A2C on your behalf. If you are unable to participate in A2C, you can convert your status by updating your participation type to VIRTUAL RIDER by emailing info@a2c.org by May 10, 2017 at 11:59 p.m. ET. You may not cancel or decrease your fundraising commitment after 11:59 p.m. Eastern Time on May 10, 2017.

Where do I access my personal fundraising page?
Login here.

What can I do on my personal fundraising page?
Every registered participant receives a personal fundraising page, which links to a personal account within the system. This allows you to manage your personal web page and your fundraising activity. You can share your personal web page with friends and family by simply including a link via email, text, or Facebook post. Your page is how you can communicate your enthusiasm about the event with others and makes it easier for people to donate to your ride. This is also the way for you to send emails asking for donations, review your donation progress, send thank you emails, etc.

What if I have questions about my page?
If you have questions, please email us at info@a2c.org.

I forgot my password, what do I do?
No worries, you can reset your password here.
 

DONOR QUESTIONS

How do I donate online?
You can visit our donation page to contribute to a team or individual or you can make a general donation to the Cancer Research Institute. All donations support lifesaving cancer immunotherapy research.

How do I donate via check and where do I send checks from my donors?
Complete the donation tracking sheet and mail it along with your check(s) to: A2C, Cancer Research Institute, 55 Broadway, Suite 1802, New York, NY 10006. Please make checks payable to Cancer Research Institute. If you receive a check that is made out to you, you can endorse the check on the back to Cancer Research Institute.

What do I do if a donor gives me cash?
Cash donations can only be accepted in-person at the Cancer Research Institute National Headquarters. We cannot guarantee the receipt of any cash donations sent via mail. If you receive cash and would like to send us a check along with the name and address of the donor, we will send a thank you and tax acknowledgement to the donor. For your convenience, an offline donation tracking sheet is available here.

Is the Cancer Research Institute a 501(c)3 nonprofit institution?
Yes. The Cancer Research Institute is a nonprofit corporation incorporated in the state of New York and accepting donations from all 50 states. Our tax ID number is 13-1837442.

Is my donation tax-deductible?
Yes, all donations are tax-deductible to the extent allowed by law. Our tax ID number is 13-1837442.

Will I receive a tax receipt?
Yes, all donations made payable to and received by Cancer Research Institute will receive an acknowledgement for tax purposes. If you donate online you will receive your tax receipt instantly via email; please keep it for your records. If you donate via check, the name and address appearing on the check will receive a thank you and tax acknowledgment. If you donate cash and have the name and address of the donor, we will send a thank you and tax acknowledgement.

How do I donate to a specific A2C participant?
Visit our donation page and use the participant search function by entering an individual's first and last names, or a team name, and clicking the "search" button. Scroll down to view results.

How do I make a general donation to A2C?
From our donation page you are able to make a general donation to the Cancer Research Institute. All donations support lifesaving cancer immunotherapy research. You can also mail in your donation by completing an offline donation form and mailing it to the Cancer Research Institute. Please address mail to: A2C, Cancer Research Institute, 55 Broadway, Suite 1802, New York, NY 10006.

How do I enter cash or check donations I've received on my Participant Page?
Any donations you receive offline (e.g., checks and cash) need to be sent or delivered to the Cancer Research Institute National Headquarters. Please address mail to: A2C, Cancer Research Institute, 55 Broadway, Suite 1802, New York, NY 10006. Please do not send cash by mail. Click here to easily track your offline donations; please complete and return this tracking sheet with your donations. Offline donations typically take five business days from the date received to appear on your participant page. Contact us at info@a2c.org if you have any questions.

Do you accept matching gifts?
Most definitely! Matching gifts are an easy way to increase your fundraising. Simply ask your HR department to submit the paperwork to Cancer Research Institute. Be sure to note the matching gift is for A2C. Once we receive the matching gift, we'll post it to your Participant Page. Please note some companies will send the money within a couple weeks of your request, while others take months to send the money. Check to see if your company has a matching gift program by clicking here

Does my gift to a team count toward an individual team member?
Team donations benefit the overall team. Donations made to a team can be moved to an individual participant as long as the team captain emails us with this request by June 3, 2017. Contact us at info@a2c.org if you have any questions.

If the team meets or exceeds its fundraising goal, are team members still required to meet their individual commitments?
Yes, all individual team members are required to meet their fundraising commitment regardless of how much the team raises as a whole. Any cyclist, runner, or walker who has not met their fundraising commitment by the fundraising deadline of September 1, 2017 at 11:59 p.m. Eastern Time will be charged the remaining balance. 

How many people do we need to sign up as a team?
Two or more participants make up a team. Whether you're all riders (of any distance), runners, walkers, virtual riders, volunteers, or a combo of all of these, together you can create a team.  

Can team members participate in different routes?
Absolutely! Teams can consist of riders, runners and walkers from a variety of routes; you can even have a Virtual Rider or Volunteer on your team.

Can I transfer my donations to another team member?
No, donations made to an individual team member can ONLY go toward that designated team member and cannot be transferred to anyone else. However, donations made to the overall team can be transferred to individuals with written authorization from the team captain.

VIRTUAL RIDER QUESTIONS

What is a Virtual Rider?
Anyone who would like to raise funds for the Cancer Research Institute but can't actually participate in the event.  

Is there a minimum age requirement to be a Virtual Rider?
No, you can be any age to participate as Virtual Rider.

Is there a registration fee to be a Virtual Rider?
No. A self donation is encouraged to participate as a Virtual Rider. The good news is, your self-pledge counts as a tax-deductible donation and will help kick-start your fundraising efforts. 

What is the fundraising commitment to be a Virtual Rider?
A fundraising commitment is not required for virtual riders. A self donation is encouraged however to kick-start your fundraising. Virtual riders that raise at least $250 will receive the official A2C performance T-shirt, and virtual riders that raise at least $500 will receive the official A2C jersey.